Frequently Asked Questions
Q: What Anti-Virus software do you suggest for my PC?
A: We suggest Microsoft Security Essentials, which is available from Microsoft for FREE! Google "Microsoft Security Essentials" or go to: http://windows.microsoft.com/mse
Q: Internet Explorer is running slow and I keep getting pop-ups ads. How do I fix this?
A: Internet Explorer is one of the most popular Internet browser on the web, and because of this it is the common target for adware, spyware and every other sort of nasty on the web. First, we suggest switching to Google Chrome as it is quite resistant to the wide array of malicious software on the net. Alternatively, in Internet Explorer click the "Tools" menu, followed by the "Manage Add-ons" option. Now within the "Manage Add-ons" dialog box that has appeared remove or disable the offending Add-on. You may also have to remove software with the Add/Remove Software panel in the Control Panel.
Did we loose you or you don't feel confident enough to try this yourself? Schedule an on-site or remote appointment to clean-up your computer with one of our techs.
Q: Is it true that there are no viruses for Macs?
A: Unfortunately the answer is that all computers systems are susceptible to viruses/malicious software, and Mac's are no exception. The most recent and widespread is the Flashback Malware that infected up to 600,000 Macs worldwide. So we suggest installing all security updates for MacOS and finding a anti-virus software as well.
Q: Do you repair TV's?
A: No, we currently do not have a reliable source of replacement parts for TV's at this moment. This is a service we would like to offer in the future.
Q: Do you fix broken laptop, tablet and phone screens?
Q: My computer is running slow. Will adding more memory make it faster?
A: Yes and No. Adding memory to a computer does add some speed to almost any system, but that is most likely just a band-aid for the real problem. Typically a PC that is running slower then the day you purchased it needs routine maintance preformed just like a car. Cleaning out the registry, cache and temporary files and well as removing any viruses or malware from the PC.